Privacy & Security

Privacy Policy

Your Privacy Matters. Welcome to Inoride. This Privacy Policy details how we gather, utilize, and protect your data when you use our mobile application and services for seamless transportation and bus tracking.

Last updated: May 13, 2026

1
Information We Collect

We collect several types of information from and about users of our mobile application. This includes:

  • Personal Data: Name, email address, phone number, and travel preferences that you provide when registering an account.
  • Location Data: We collect your precise or approximate location information if you allow us to do so, in order to show nearby bus stops, live bus tracking, and estimated arrival times.
  • Usage Data: Information on how you interact with our services, including search history for routes, bus stops viewed, and app usage patterns.

2
How We Use Your Information

We use the information we collect for several purposes, including:

  • Providing Services: To operate, maintain, and improve our services and to facilitate real-time bus tracking and route navigation.
  • Communication: To send you technical notices, updates, security alerts, and support messages.
  • Analytics: To monitor and analyze trends, usage, and activities in connection with our services.
  • Security: To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of our users.

3
Sharing of Information

For our service to function appropriately, we may share your information in the following ways:

  • With Service Providers: We share location data with mapping services (like Mapbox) and payment data with Stripe to process transactions and provide accurate route information.

We will never sell or rent your personal information to third parties for marketing purposes.

4
Data Security

We employ industry-standard security measures (such as SSL encryption and secure backend servers) to protect the confidentiality and integrity of your personal data. While we strive to use commercially acceptable means to protect your personal information, remember that no method of transmission over the internet, or method of electronic storage, is 100% secure and reliable.

5
Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. If you wish to delete your account, your core data will be removed, though some anonymized metadata may be kept for analytical purposes.

6
Your Rights & Choices

You have the right to:

  • Access & Update: Access, update, or delete the personal information we have on you through your account settings.
  • Withdraw Consent: Withdraw your consent at any time where we relied on your consent to process your personal information (e.g., location tracking permissions).
  • Push Notifications: Opt-out of receiving push notifications by changing your device settings.

7
Children's Privacy

Our services are not intended for use by children under the age of 13 without parental consent. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal data, please contact us.

8
Updates to this Privacy Policy

Periodically, we could alter our Privacy Policy to represent changes in our legal obligations or methods of operation. We will let you know of any substantial changes by posting the revised policy on this website. Please review this Privacy Policy often for any revisions.

Questions About Privacy?

If you have questions, concerns, or requests about this Privacy Policy or if you desire to exercise your rights over your personal data, please contact us.

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